EMAC project
From a broken legacy app to a powerful SaaS — EMAC’s digital transformation journey with Skynix.
Background & Partnership Beginning
EMAC, a Sydney-based brand founded in 2015, started with a vision to simplify field service and job management for Australian businesses. However, their first software version — built offshore — quickly hit a wall. Frequent crashes, security gaps, and limited scalability made it nearly impossible to grow.
In 2016, EMAC’s Managing Director, Matt Caddy, reached out to Skynix. We proposed forming a dedicated team to rebuild the entire system from scratch, this time properly — using modern technologies and AWS microservices. Within two years, the new EMAC SaaS platform was born — stable, fast, and cloud-native. The product soon gained traction and surpassed its first milestone: 1,000 happy clients in the first year after launch.
Today, Skynix continues to support and evolve the platform — keeping EMAC at the forefront of Australia’s job management market.
The challenge: The legacy system, developed by an offshore team, was outdated and inefficient. It lacked automation, reliability, and scalability — making everyday operations costly and slow.
EMAC needed more than a facelift. They required a fully re-engineered SaaS platform that could handle complex workflows, cloud hosting, and real-time data processing.
The solution: Skynix chose Yii2 Framework as the foundation, combined with AWS microservices and Docker containers for scalability. We developed RESTful APIs, modernized the UI with jQuery, and implemented CI/CD pipelines to ensure consistent releases and stability.
The new EMAC SaaS app streamlined every business process — from scheduling jobs and managing inventory to automatic billing and accounting integration.
Custom cloud-powered SaaS built to scale
For EMAC, Skynix designed a complete digital ecosystem — transforming a slow, manual workflow into an automated cloud-based platform. Every feature was optimized for speed, uptime, and business transparency.
- Distributed AWS architecture with database replication and auto-scaling
- Dockerized containers with health checks and continuous monitoring
- Automated CI/CD via Bamboo for deployment and QA
- Custom REST APIs for integrations with Xero, CRM, and reporting tools
The result: a reliable SaaS that gives EMAC clients real-time visibility, faster billing, and smarter job tracking.
Core features of the system
Speaking about EMAC, key customizations included:
- Quick, transparent job processing and approval flow
- Faster invoicing and fewer errors
- Optimized inventory management
- Paperless operations for a sustainable future
- Cloud-based job management and billing system for tracking projects in real time
- Reduced operational costs by minimizing manual work and downtime
- Seamless integration with Xero for instant invoicing and financial reporting
- Improved productivity through automation and better data visibility
Results after 2 years of agile development
- 5× faster operations and improved system stability
- 1,000+ clients acquired within the first year post-launch
- ROI achieved in 5 months after release
- Significant cost savings due to automation and cloud infrastructure
Is EMAC SaaS perfect? It keeps evolving — just like the business.
The EMAC system is now a living product — continuously improved with new modules and integrations. Together with Skynix, EMAC continues to refine workflows, enhance user experience, and maintain leadership in Australia’s job management software market.
1) Migration from legacy to Yii2
By rewriting the system on Yii2, EMAC gained a modern interface, RESTful and GraphQL APIs, and enhanced security — paving the way for a modular, future-ready architecture.
2) Modern, cost-efficient web app
Using lightweight front-end frameworks allowed EMAC to reduce hosting costs, improve speed, and handle more users — achieving 1.5× faster growth while expanding internationally.
Kerry Busby Spearhead Director
